
“Lead the Experience. Own the Culture.”
From Frontline to Leadership.
Build teams that deliver consistent, confident customer experience — every shift.
Subtext:
We help service-led organisations reset their culture, develop their leaders, and elevate the way they serve.
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👉 Book a Discovery Call
👉 Download the Free CX Audit Checklist
🔹 Section 1: What We Do
Clarity. Confidence. Culture. Results.
At Excluzee Leadership Services, we partner with HR leaders, CX directors, and ops teams to:
✅ Diagnose culture and leadership gaps
✅ Build confident, accountable team leads
✅ Shift team mindset and behaviour
✅ Embed habits that improve service and performance
“Culture doesn’t change through training. It changes through leadership.” – Osazee Will Omoregie
🔹 Section 2: Who We Help
We support service-led businesses across the UK:
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🛍️ Multi-site retail & franchise brands
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🏨 Hospitality and leisure groups
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🎧 Contact centres and customer service teams
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🤝 BPOs and outsourced service providers
If your customer experience depends on how your people show up — we can help.
🔹 Section 3: Our Signature Services
CX Transformation that Sticks
Explore our flagship programmes:
🔸 CX Leadership Audit
A diagnostic that pinpoints what’s working, what’s missing, and where to focus.
🔸 CX Turnaround Plan (90–180 Days)
Rebuild morale, reset the culture, and embed new leadership habits.
🔸 Leadership & Team Coaching
1:1 or group coaching for team leads, supervisors, and high-potential staff.
🔸 Service Culture Workshops
Interactive sessions that shift mindsets and set new behavioural standards.
👉 Learn more on our [Services Page]
🔹 Section 4: Why Clients Choose ELS
✅ Behavioural change that sticks
✅ Built for the frontline — not the boardroom
✅ Coaching-first, not slide decks and theory
✅ Custom tools, confidence tracking, and accountability systems
✅ Led by a founder who’s lived the frontline journey
“Our team leaders didn’t just learn — they led. That’s the Excluzee difference.”
— CX Director, Hospitality Client
🔹 Section 5: Download Our Free Tool
Free Resource: CX Leadership Audit Checklist
Get instant clarity on what’s really happening in your customer experience delivery.
📝 Includes 10-point Red-Amber-Green scoring
🎯 Identify coaching priorities today
📥 [Download the checklist]
🔹 Section 6: Book a Discovery Call
You don’t need another generic training day.
You need a culture reset. A confidence builder. A leadership shift.
Let’s talk about what your team really needs — and what’s possible.
📅 [Book Your Call Now]
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Tagline: Authenticity is Leadership.

Meet Our Lead Coach
As a seasoned leadership coach with deep roots in frontline customer experience leadership, our lead coach has spent his career helping emerging and established leaders grow with purpose.
With over a decade of hands-on experience in service-led environments, he specialises in guiding leaders through personal growth, career progression, and real-world leadership development.
Driven by a belief in authentic, values-based leadership, he equips individuals with the clarity, confidence, and mindset needed to thrive in today’s fast-moving, high-pressure workplaces.
Whether coaching new team leaders or supporting senior managers through transition, his mission remains the same:
To help leaders lead from within — and leave a culture worth following.

Tailored Services & Coaching Programs
Empowering Service Leaders to Lead, Succeed & Transform
At Excluzee Leadership Service (ELS), we don’t just build better leaders—we cultivate confident, purpose-driven individuals who elevate service, culture, and results.
Our tailored coaching and consulting programmes are designed to empower high-potential professionals, entrepreneurs, and leadership teams to step into their power, master their mindset, and lead with conviction. Through a blend of leadership development, personal branding, and emotional intelligence training, we transform service-focused individuals into influential, authentic leaders.
Who We Serve
🔹 Professionals & Managers
Who: Service leaders and mid-level managers ready to grow.
Why: To develop emotional intelligence, elevate leadership capacity, and become catalysts for culture change.
🔹 Entrepreneurs & Founders
Who: Service-driven business owners building impactful teams and strong reputations.
Why: To align leadership with business vision, build authority, and scale sustainably.
🔹 High-Achieving Individuals
Who: Ambitious professionals who feel stuck, burnt out, or misaligned.
Why: To gain clarity, restore confidence, and pursue success that feels authentic and fulfilling.
🔹 Men in Transition
Who: Men navigating leadership shifts, new ventures, or personal reinvention.
Why: To build a strong foundation of mindset, strategy, and resilience for the next chapter.
🚀 Lead With Confidence. Build With Purpose. Grow With Strategy.
Why Leaders Choose ELS Coaching & Consulting
✅ Exclusive Leadership Coaching
Tailored coaching programmes designed to develop confident, emotionally intelligent, and service-focused leaders.
✅ Strategic Business & Career Guidance
Expert consulting for business growth, career transitions, and long-term success in leadership roles.
✅ Results-Driven Transformation
We go beyond theory—our frameworks deliver measurable growth in confidence, influence, and team impact.
✅ Authentic, Personalised Approach
Every coaching session, training, and strategic roadmap is crafted around your unique goals, industry, and leadership identity.
Our Core Services
🔹 Executive & Leadership Coaching
Develop the clarity, confidence, and communication skills required to lead teams, inspire change, and make powerful decisions.
🔹 Business & Service Strategy Consulting
Drive business growth, streamline operations, and lead with integrity using proven frameworks tailored to your goals.
🔹 Keynote Speaking & Masterclasses
High-impact leadership keynotes and motivational masterclasses that spark change, shift culture, and drive action.
🔹 Workshops & Group Training
Immersive leadership workshops designed to build team resilience, improve service performance, and elevate workplace culture.
✨ Step Into Your Power. Elevate Your Impact. Redefine Leadership.
You have the vision. You have the drive. Let us help you lead with strategy, confidence, and purpose.
📌 [Book a Free Discovery Call]
📌 [Explore Our Coaching & Consulting Programmes]
Success Stories
Connect with us to embark on your leadership development journey and unlock your true potential.
Brentwood, Essex, uk
+447828108353